Privacy Policy

Evermoon Acres / El Huevon – Online Store

Last Updated: March 10, 2025

1. Introduction

Welcome to the Privacy Policy of Evermoon Acres / El Huevon Online Store (“Evermoon Acres / El Huevon”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our websites, elhuevon.com and evermoonacres.com (the “Website”), and use our services, which are powered by WordPress and WooCommerce.

This Privacy Policy applies to all users of the Website. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information You Provide Directly:
  
  • Account Information: When you create an account on our Website, we collect information such as your name, email address, password, and contact preferences.
  • Order Information: When you place an order through our WooCommerce store, we collect information necessary to process your order, including your name, billing address, shipping address, email address, phone number, and order details (products purchased, quantities, etc.).
  • Communication Information: If you contact us through forms on our Website, via email, or phone, we collect the information you provide in your communications, such as your name, email address, and the content of your message.
  • Newsletter Subscriptions: If you subscribe to our email newsletter, we collect your email address.  
  • User-Generated Content: When you submit reviews, comments, or other content to be posted on our Website, we collect the information you choose to include in your User Content. This may include your display name (username or name you choose to use), profile picture (if you upload one), and the content of your review or comment itself, which may contain personal opinions or information. Please remember that User Content you post publicly on our Website will be visible to other users of the Website.  
• Information Collected Automatically:
  
  • Log Data: Our WordPress website automatically collects log data, including your IP address, browser type, operating system, referring URLs, pages visited, date/time stamps, and website interactions. We collect this data to analyze trends, administer the Website, track user movement, and gather demographic information to improve our Website and services.
    
  • Cookies and Similar Tracking Technologies: We use cookies, web beacons, and similar tracking technologies on our Website to enhance functionality, personalize your experience, and understand website usage. These technologies are implemented through WordPress, WooCommerce, and tools like Google Analytics. We use:
    
    • Essential Cookies: These cookies are necessary for the Website to function properly, such as enabling you to browse the site, add items to your cart, and complete the checkout process in WooCommerce.
    • Performance/Analytics Cookies (e.g., Google Analytics Cookies): We use tools like Google Analytics to collect information about how you use our Website, such as which pages you visit, how long you spend on pages, and how you navigate the site. This helps us understand website traffic, improve website performance, and tailor content. These cookies may collect your IP address, but it is often anonymized. Please see Google Analytics’ Privacy Policy for more information.
    • Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. For example, WooCommerce may use cookies to remember items in your cart or your logged-in status.
    • Cache: We utilize caching technologies to improve website speed and performance, which may involve temporarily storing certain data on your browser or our servers.
    • AJAX: We use AJAX to enhance user experience by enabling dynamic content updates without full page reloads, which can improve form submission processes and interactive elements.
  • Device Information: We may collect information about the device you use to access our Website, including device type, operating system version, device identifiers, and mobile network information.
    
• Information from Third Parties:
  
  • Payment Processing (Stripe): We use Stripe to process payments for orders placed through our Website. When you make a purchase, you will be providing payment information directly to Stripe. We do not directly collect or store your full credit card details or bank account information on our servers. Please refer to Stripe’s Privacy Policy to understand how they handle your payment information.
  • Merchandise Fulfillment (Printify): If you order merchandise from our store, we use Printify to fulfill those orders. When you place a merchandise order, we will share necessary order information (shipping address, order details) with Printify to enable them to process and ship your order. Please refer to Printify’s Privacy Policy to understand how they handle your information.  
  • Analytics (Google Analytics): As mentioned above, we use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect data about your use of our Website through cookies and similar technologies. Please refer to Google Analytics’ Privacy Policy for more information on their data practices.

3. How We Use Your Information

We may use the information we collect for various purposes, including:  

• To Operate and Manage Your Account and Orders: To create and manage your user account, process and fulfill your orders through WooCommerce and Printify (for merchandise), manage payments via Stripe, and provide customer service related to your account and orders.
• To Provide and Improve the Website: To operate, maintain, and improve our Website and its features; personalize and improve users’ experiences on the Website using WordPress and WooCommerce functionalities; ensure website functionality and security; and troubleshoot technical issues.
• To Communicate with You: To respond to your inquiries and requests; send you transactional emails related to your orders (order confirmations, shipping updates, etc.) through WooCommerce; send you administrative information, such as security alerts and support and administrative messages; and send you our email newsletter and marketing communications (if you have opted-in or where permitted by law), providing you with opt-out mechanisms in such communications.
• For Analytics and Website Improvement: To understand and analyze how you use our Website using tools like Google Analytics; monitor website traffic and usage patterns; identify popular areas and features; develop new products, services, features, and functionality; and improve website navigation and content.
• For Marketing and Advertising: We may use your information to deliver targeted advertisements or promotional materials that may be of interest to you, based on your browsing activity and purchase history on our Website. We will only do so with your consent where required by law, and will provide you with clear opt-out mechanisms.
• To Display User-Generated Content: We use the User Content you submit, including your display name, to publish your reviews, comments, and other contributions on the Website and make them visible to other users, as intended by the Website’s functionality.
• For Content Moderation: We may use User Content data to monitor and moderate user contributions, to enforce our Terms and Conditions and User Content guidelines, and to address any violations or complaints.
• For Website Improvement and Analytics: We may analyze User Content in aggregated and anonymized form to understand user feedback, identify trends, and improve our products, services, and Website.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests; respond to lawful requests and legal processes; enforce our agreements, policies, and Terms and Conditions; and protect our rights, property, and safety, and the rights, property, and safety of Evermoon Acres / El Huevon, our users, or others.

4. Sharing of Your Information

We may share your information in the following circumstances:

• With Service Providers:
  • Stripe: We share necessary payment information with Stripe to process your payments securely. We do not have access to or store your full payment details. We encourage you to review Stripe’s Privacy Policy.
  • Printify: If you order merchandise, we share your order details and shipping information with Printify for fulfillment purposes. We encourage you to review Printify’s Privacy Policy.
  • Google Analytics: We use Google Analytics to analyze website traffic and usage. Google Analytics may have access to data collected through cookies and similar technologies on our Website. We encourage you to review Google Analytics’ Privacy Policy.
  • Other Service Providers: We may engage other third-party vendors, consultants, and service providers who perform services on our behalf, such as email marketing platforms for sending newsletters, hosting services for our Website, and customer service tools. These service providers will have access to your personal information only to perform their services and are contractually obligated to protect your information in accordance with this Privacy Policy and applicable laws.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred or disclosed as part of that transaction.
• For Legal Reasons: If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our agreements, policies, and Terms and Conditions; to protect the security or integrity of our Website; or to protect the rights, property, and safety of Evermoon Acres / El Huevon, our users, or others.
• With Your Consent: With your consent or at your direction, including if you authorize a third-party application or website to access your information.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.
• Publicly Visible User Content: Please be aware that User Content you voluntarily post on publicly accessible areas of our Website, such as product reviews and comment sections, will be visible to other users of the Website and the general public. Please exercise caution and discretion when deciding what information to include in your User Content, especially any personal or sensitive information.
• Website Administrators and Moderators: Our authorized website administrators and moderators will have access to User Content for the purposes of website operation, content moderation, and ensuring compliance with our Terms and Conditions and User Content guidelines.  

5. Cookies and Similar Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect information automatically as you browse our Website. These technologies are used for the following purposes:  

• Essential Website Functionality: To enable core site functionality, such as user login, session management, and shopping cart functionality provided by WooCommerce.
• Website Performance and Analytics: To analyze website traffic and usage patterns using Google Analytics, helping us understand how users interact with our Website and improve its performance and content.  
• Personalization: To remember your preferences and personalize your experience, such as language preferences or items you have added to your cart.  

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. Typically, you can find these settings in the “options” or “preferences” menu of your browser. You can also use browser extensions or plugins to manage cookies. For Google Analytics specifically, you can typically opt-out using the Google Analytics Opt-out Browser Add-on. Please note that disabling certain cookies, particularly essential cookies, may affect the functionality of our Website and your ability to use certain features, such as placing orders.

6. Third-Party Links

Our Website, built on WordPress, may contain links to third-party websites or services, such as links within blog posts, resource pages, or advertisements. These links are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those third-party websites and services before providing them with your personal information. This includes reviewing the Privacy Policies of WooCommerce, Stripe, Printify, and Google Analytics, as linked in this Privacy Policy.

7. Security of Your Information

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include using SSL encryption for data transmission, regularly updating WordPress and plugins, limiting access to personal information to authorized personnel, and conducting regular security assessments. As payments are processed by Stripe, we do not directly store your full payment card details.

However, no website or internet transmission is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. Any transmission of personal information is at your own risk.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include:  

• Account Information: We retain your account information as long as your account is active and as needed to provide you with services, maintain records of your transactions, and for essential business operations such as accounting and legal compliance. If you close your account, we may retain certain information for a reasonable period as required by law or for legitimate business purposes.  
• Order Information: We retain order information as necessary to fulfill orders, handle returns and customer service inquiries, for record-keeping, and to comply with applicable legal and accounting obligations.  
• Log Data and Analytics Data: We typically retain log data and analytics data for 24 months to analyze website trends and improve our services. We may retain anonymized or aggregated data for longer periods for analytical and statistical purposes.
• Email Marketing Data: We retain your email address for as long as you are subscribed to our email newsletter. You can unsubscribe at any time by using the “unsubscribe” link provided in our emails, and we will then remove your email address from our active marketing lists. We may retain some record to ensure we respect your unsubscribe request.  
• User-Generated Content: We may retain User Content indefinitely, or for as long as your account is active and the User Content remains relevant to our Website and services. Even if you delete your account, or request removal of your personal information from our direct control, we may retain copies of User Content in anonymized or aggregated form for archival or analytical purposes. However, we will process requests for deletion of your personal information from publicly visible User Content where technically feasible and as required by applicable law, in accordance with your rights as described in Section 10.  

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in the United States and other countries where our service providers have servers and facilities. This may include countries outside of your country of residence, which may have data protection laws that are different from those in your country. When we transfer your personal information internationally, we will take appropriate safeguards to protect your information in accordance with the requirements of this Privacy Policy and applicable law. By using our Website and providing us with your information, you consent to the transfer to and processing of your information in the United States and other countries as described in this Privacy Policy.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information we have about you.
• Deletion (Right to be Forgotten): The right to request that we delete your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable). This right also extends to personal information you may have included in User Content you have posted on our Website, subject to technical limitations and our rights to moderate and manage content as outlined in our Terms and Conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the data or if the processing is unlawful.
• Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible and applicable.  
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority competent for data protection in your jurisdiction if you believe that our processing of your personal information infringes applicable laws.  

To exercise any of these rights, please contact us through the contact page. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request to protect the security and privacy of your information.

11. Children’s Privacy

Our Website is not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us through the contact page. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the “Last Updated” date at the top of this Privacy Policy. We will endeavor to provide you with additional notice of significant changes, such as by sending you an email notification to registered users, or displaying a prominent notice on our Website, at least one (1) day prior to the changes taking effect. We encourage you to review this Privacy Policy periodically for any updates or changes. Changes to this Privacy Policy are effective when they are posted on this page.  

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us on our contact page.